Moving Winnings Back to Your Wallet
When you want to move funds out, head to the Cashier and switch to the Withdrawal tab. We route payouts back to the same method you deposited with where the payment rail supports it — so if you funded via Touch 'n Go eWallet or Boost, that is where the payout lands. First-time withdrawals require your account identity to be verified before
the payout is released; returning accounts with a clean verification record move through the queue more smoothly. No invented timings here — processing depends on the payment network and your verification status.
- Open the Withdrawal tab — Go to Cashier and tap Withdrawal. You will see the methods available for your account based on your deposit history.
- Select your payout method — Pick Touch 'n Go eWallet, Boost, GrabPay or your linked bank account. Enter the exact wallet number or account details you want the funds sent to.
- Enter the amount — Type the ringgit amount you want to withdraw. The screen shows your available balance so you can see exactly what is withdrawable before you confirm.
- Complete any pending verification — If your account has an open verification step, the system prompts you to complete it before the withdrawal is released. Clear that and the request moves forward.